Every time I call my bank I get that Automated Voice Answering System "Hello, and thank you for calling. Your call is very important to us..." Yeah, but evidently not important enough to actually answer.
I must admit to liking the female voice on the system though. It's kinda sexy in a droid sort of way. I fantasize it's Daryl Hannah in Blade Runner. I'm not sure but I think it's the same robo-hottie from my GPS.
She continues "...so please choose from the following options. Press one if you would like to know how much money you don't have. Press two if you'd like a list of the checks that have recently bounced. Press three for recent payments you forgot to make. Press four if you're an idiot and would like to hear these choices again."
Credit card company are worse. Their automated system will say "please enter or say the accountant number on the front of the card." So you do and are connected to a representative who immediately asks for the same number you just wore your fingernail down entering. They ought to automate that.
I've learned to take my time when making any kind of entry because if you blow it you get the dreaded "I'm sorry. I do not understand that command. Please enter blah blah blah..." and you get to start over. Argggg!
I bet they sell recordings of this part to labs doing research on the most frequently used curse words.
Then Robo-Hottie asks for: the expiration date, the three digit code and finally the most important piece of information having to do with the credit system of America {drumroll} ...your mother's maiden name.
Gee, I wonder what security maven thought of this iron clad identify theft buster?! Brilliant! Because let's face it, no one could figure that out. Just ask Hillary Rodman Clinton.
I made a huge mistake when they asked me for my mother's maiden name. Thinking it would be funny and I told them is was Rumpelstiltskin. Now whenever I want to access my account I have spin straw into gold.
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